Blue Review
A newsletter for Medicaid providers

December 2019

Texas Department of State Health Services Laboratory Web Portal Shutdown

On Oct. 25, the Texas Department of State Health Services (DSHS) Laboratory reported that the Laboratory Web Portal Application for public health microbiology and clinical chemistry results experienced unexpected technical difficulties and is currently shutdown.

On Oct. 29, the DSHS Laboratory reported that provider report cards are also unavailable on the Laboratory Web Portal.

The DSHS Laboratory is actively working on a solution or a replacement web application. Providers who normally receive results from the Laboratory Web Portal will have reports sent to them monthly by mail. 

Things to know:

  • Sections of the DSHS Laboratory Web Portal are currently not available.
  • Reports will be mailed monthly to providers. 
  •  If you want to get laboratory reports via fax, please:

For questions or missing reports, email LabInfo@dshs.texas.gov or call 1-512-776-7578.