New Addresses for Submitting Payments for Refund Requests
Beginning Dec. 1, 2019, we will be using new addresses for remittance of claim overpayment refunds. To avoid delays, please use the new addresses below. You may also continue to use our electronic process.
Overpayment returns received at our old addresses will be forwarded for a minimum of 90 days. After the forwarding service ends, any payments submitted to the old addresses will simply be returned to the sender.
Claim Refunds for Medicare/Medicaid
Claim Refunds for Non-Medicare/Medicaid
Remittance Address:
Blue Cross Blue Shield of Texas
Claims Overpayments
Dept. CH 14212
Palatine, IL 60055-4212
Remittance Address:
Blue Cross Blue Shield of Texas
Refund and Recovery
Dept. 0695
P.O. Box 120695
Dallas, TX 75312-0695
Courier Address:
Blue Cross Blue Shield of Texas Claims Overpayments
Box 14212
5505 North Cumberland Ave., Ste. 307
Chicago, IL 60656-1471
Please contact your Provider Network Representative if you have any questions.
