March 11, 2020

Help Your Groups Stay Current on Their Premium/Payments

Our premium/payment addresses changed in the fourth quarter of 2019.

Why it matters: Many groups are still submitting their payments to the old addresses. Time is running out on the forwarding service. To avoid delays and delinquencies, please ensure that your groups know about our new addresses.

• Paper-billed groups: The new addresses appear on the billing coupon enclosed with their premium statements.
• ASO/self-funded accounts: Find the new addresses in their payment instructions.

As a reminder, here are the new addresses.

Fully insured paper-billed accounts submit premiums to:

Mailing Address	Blue Cross and Blue Shield of Texas P. O. Box 650615 Dallas, TX 75265-0615
Overnight/Courier Address	Blue Cross and Blue Shield of Texas ATTN: 650615 1501 North Plano Rd., Suite 100 Richardson, TX 75081

ASO/self-funded accounts, including Blue Balance Funded^SM ASO groups,
not paying online, submit payments and fees to:

Mailing Address	Blue Cross and Blue Shield of Texas Dept. 1134 (ASO) P.O. Box 121134 Dallas, TX 75312-1134
Overnight/Courier Address	Blue Cross and Blue Shield of Texas ASO Business Box 891134 1501 North Plano Rd. Richardson, TX 75081

Helpful tips:

• Skip the Paper: Fully insured accounts can save time by signing up for online billing on Blue Access for Employers^SM (BAE^SM). Once registered, the group administrator can pay monthly premiums with a few simple clicks or set up Auto Pay. They can use Online Payment to change their account profiles, update or track payments and more.

• Submit Membership Changes Through the Usual Channels: Whether groups update membership in BAE, use our Automated Eligibility Process (AEP) for large groups or submit paper forms, keep using your normal process for membership updates. The change to our payment addresses doesn’t affect membership.