HealthSelect of Texas In-Area Participants Require PCP Jan. 24

BlueCross BlueShield of Texas
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Blue Review

For Providers

March 2024

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BEHAVIORAL HEALTH


Follow-up Care for Mental Health

As mental health-related visits to ERs have increased among children and young adults, it’s important to encourage your patients to follow up with behavioral health care providers after discharge. Resources are included to help.

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Avoiding the Inappropriate Use of Antipsychotic Medication for Anxiety Disorders

Because antipsychotics can have adverse effects, we encourage prescribing providers to carefully assess symptoms, risks and benefits when prescribing medications for our members with anxiety disorders. Guidelines are included to help you assess different situations.

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CLAIMS & ELIGIBILITY

Recommended Clinical Review Procedure Code List Changes for Certain Members Effective May 15, 2024

We’re updating our lists of codes requiring Recommended Clinical Review, for some commercial members, to reflect new, replaced or removed codes.

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Fighting Fraud, Waste and Abuse

Every year, analysts and investigators for BCBSTX review claims data, industry trends and investigative results to identify potential areas of fraud, waste and abuse. We share this information with you in letters mailed to your office. The current letters show instances of potential billing abuse around COVID-19 testing and vaccinations. The letters will remind you to comply with BCBSTX’s policies and requirements.

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HealthSelect of Texas® In-Area Participants PCP Referral Requirement for In-Network Benefits

Participants enrolled in the HealthSelect of Texas In-Area medical plan are required to have a designated PCP on file with BCBSTX to receive in-network benefits. Prior authorization is also required for some services. For in-network benefits to apply, specialty providers must have a valid referral on file with BCBSTX before submitting a prior authorization. If a referral and a prior authorization are required, and the participant does not have a valid referral on file from their PCP with BCBSTX before rendering the authorized services, claims may be processed at the lower out-of-network benefit level. For more information, refer to the ERS Tools page.


Hospitals, Routine Services and Supplies

Providers usually include routine services and supplies in charges related to other procedures or services. As such, those services/supplies are considered non-billable for separate reimbursement. The following guidelines identify items, supplies and services that are not separately billable. (Note: This is not an all-inclusive list.) 

  • Any supplies, items and services that are necessary or otherwise integral to the provision of a specific service and/or the delivery of services in a specific location are considered routine services and not separately billable in the inpatient and outpatient environments.
  • All items and supplies that may be purchased over the counter are not separately billable.
  • All reusable items, supplies and equipment that are provided to all patients during an inpatient or outpatient admission are not separately billable.
  • All reusable items, supplies and equipment that are provided to all patients admitted to a given treatment area or units are not separately billable.
  • All reusable items, supplies and equipment that are provided to all patients receiving the same service are not separately billable

Technical and Professional Components

Modifier 26 denotes professional services for lab and radiological services. Modifier TC denotes technical components for lab and radiological services. These modifiers should be used in conjunction with the appropriate lab and radiological procedures only. Note: When a health care provider performs both the technical and professional services for a lab or radiological procedure, they must submit the total service, not each service individually.

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CLINICAL RESOURCES

Clinical Payment and Coding Policy Updates

Our website’s Clinical Payment and Coding Policies describe payment rules and methodologies for CPT®, HCPCS and ICD-10 coding for claims submitted as covered services. This information is a resource for our payment policies and does not address all reimbursement-related issues. We may add and modify clinical payment and coding policies. The following policy was added or updated:


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HEALTH & WELLNESS


Closing Gaps in Colon Care

Because colorectal cancer is becoming more common in people younger than 55, it’s now recommended that adults ages 45 to 75 should have preventive screenings. We encourage you to discuss colon health and screening options with our members. We’re providing resources for members to help.

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MEDICARE ADVANTAGE PLANS

Medicare Advantage HEDIS Records Collection through June 2024

Your office may receive requests directly from us or our vendor, Advantmed, from now through June to collect data for HEDIS® measures. The data you provide helps us monitor the quality of our members’ care and their health outcomes. Learn how you can help.

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Reminder


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MEDICAID

Access all 2023 and 2024 news and updates for BCBSTX Medicaid (STAR), STAR Kids and CHIP providers.

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PHARMACY

Pharmacy Benefits

As a participating practitioner, you are given a list of drugs that we review and update throughout the year. For certain drugs, we have quantity limits and/or may require prior authorization before we approve any benefits for the drug. Prior approval and quantity limits are in place to ensure we are following current medically appropriate drug guidelines. For more information, visit the Pharmacy Program section on our provider website. For Federal Employee Program® members, information can be found at fepblue.org/pharmacy. We encourage you to check our provider website regularly and watch for updates in this newsletter.

The following information is available on our website:  

  • Formulary lists, including restrictions and preferences
  • How to use our pharmacy procedures
  • An explanation of limits and quotas
  • How you can provide information to support an exception request
  • The process for generic drug substitutions, therapeutic interchange and step-therapy protocols

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PRIOR AUTHORIZATION

Reminder: Prior Authorization Changing to Recommended Clinical Review for Certain Services for TRS Participants

Effective March 1, 2024, certain inpatient services for Teacher Retirement System of Texas  participants are moving from prior authorization to the Recommended Clinical Review Option (RCR). Refer to the notice posted Nov. 30, 2023, for more information.


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Regulatory & Requirements

This section includes additional items related to regulatory requirements and operational processes to assist provider offices with servicing our members. Access this month’s articlesAdobe Acrobat.

We are required to provide certain notices in all published correspondence with health care providers. For the latest updates, visit the News and Updates section on the BCBSTX provider website.

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Printable PDF

View a printable PDFAdobe Acrobat of the non‑Medicaid information in this newsletter.

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Contact Us

View our quick directory of contacts for BCBSTX.

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Verify and Update Your Information

Verify your directory information every 90 days. Use the Provider Data Management feature on Availity® or our Demographic Change Form. You can also use this form to submit email addresses for you and your staff to receive the Blue Review each month.

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