Behavioral Health Reminder: Use Correct POS Codes

BlueCross BlueShield of Texas
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Blue Review

For Providers

May 2024

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BEHAVIORAL HEALTH


Filing Claims for Behavioral Health Services – Use the Correct Place of Service Code

This is a reminder to use the correct Place of Service code when filing professional claims for Applied Behavioral Analysis services. POS codes designate where the patient was located when they received services (from you). Using the wrong POS code could cause claims to be denied or delay payments.

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CLAIMS & ELIGIBILITY


Enrollee Notification Form Required for Out-of-Network Care for Blue Choice PPOSM and Blue Advantage HMOSM (for Blue Advantage PlusSM)

Before referring a Blue Choice PPO or Blue Advantage HMO (for Blue Advantage Plus HMO point-of-service benefit plan) member to an out-of-network provider for non-emergency services, when such services are also available through an in-network provider, the referring participating network provider must complete the appropriate Out-of-Network Care – Enrollee Notification forms for Regulated Business (when TDI is on the member’s ID card) or Non-Regulated Business (no TDI on member’s ID card). The forms are on our provider website.

Note: Referring network physicians must provide a copy of the completed form to enrollees and retain a copy in their medical record files. 

It is essential that Blue Choice PPO and Blue Advantage Plus enrollees fully understand the financial impact of using a provider that does not participate in their BCBSTX provider network. Even when they have out-of-network benefits and may choose to use out-of-network providers, they will be responsible for an increased cost-share under their out-of-network benefits. 


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Reminder


Clinical Payment and Coding Policy Updates

Our website’s Clinical Payment and Coding Policies describe payment rules and methodologies for CPT, HCPCS and ICD-10 coding for claims submitted as covered services. This information is a resource for our payment policies and does not address all reimbursement-related issues. We may add and modify clinical payment and coding policies. The following policies were added or updated:

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EDUCATION & REFERENCE

Sanitas Medical Center Name Changes to Innovista Medical Center

We value your partnership in patient care and want to remind you of a change that has occurred at all Sanitas Medical Center locations in Texas. As of April 1, 2024, all clinics are now rebranded as Innovista Medical Center.

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HEALTH & WELLNESS


ImmTrac2: Shot Records in One Secure Place

ImmTrac 2 is a free service (through the state) that keeps an electronic record of patients’ shot histories in one secure and convenient place. Every time a BCBSTX member gets a vaccine, a record of it is recorded in the registry by signing a one-time consent form.

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Supporting Maternal Quality Care

Because prenatal and postpartum care contributes to the long-term well-being of new mothers and their infants, we track various HEDIS® measures related to maternal health. To increase HEDIS scores, we’re providing tips to close gaps in care for prenatal, and postpartum care and depression.

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MEDICARE ADVANTAGE PLANS

Prior Authorization Code Updates for Medicare Advantage Members, Effective July 1, 2024

We are changing our prior authorization requirements for Medicare Advantage members to reflect new, replaced or removed codes. A summary of changes is included.

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BCBS Medicare Advantage PPO Network Sharing

Applies to: Blue Cross Medicare Advantage (PPO)SM

All Blue Cross and Blue Shield Medicare AdvantageSM plans participate in reciprocal network sharing, which allows all BCBS MA PPO members to obtain in-network benefits when traveling or living in a service area of any other BCBS MA PPO plan if the member sees a contracted BCBS MA PPO provider.

For more information, refer to the Blue Cross Medicare Advantage PPO SupplementAdobe Acrobat. If you have any questions, contact Customer Service at 1-877-774-8592.


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MEDICAID

Access all 2023 and 2024 news and updates for BCBSTX Medicaid (STAR), STAR Kids and CHIP providers.


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PHARMACY

Pharmacy Program Quarterly Update Changes Effective April 1, 2024 – Part 2

Review important pharmacy benefit reminders, drug list and dispensing limit changes, and Utilization Management program changes.

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UTILIZATION MANAGEMENT


Prior Authorization Code Changes for Commercial Members

We are updating our lists of codes requiring prior authorization for some commercial members. A summary of changes is included.

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Regulatory & Requirements

This section includes additional items related to regulatory requirements and operational processes to assist provider offices with servicing our members. Access this month’s articlesAdobe Acrobat.

We are required to provide certain notices in all published correspondence with health care providers. For the latest updates, visit the News and Updates section on the BCBSTX provider website.

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Printable PDF

View a printable PDFAdobe Acrobat of the non‑Medicaid information in this newsletter.

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Contact Us

View our quick directory of contacts for BCBSTX.

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Verify and Update Your Information

Verify your directory information every 90 days. Use the Provider Data Management feature on Availity® or our Demographic Change Form. You can also use this form to submit email addresses for you and your staff to receive the Blue Review each month.

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