Medical Transportation Utilization Management

BlueCross BlueShield of Texas
space gif

Blue Review

For Providers

November 2024

spacer

BEHAVIORAL HEALTH

Updates Coming to Behavioral Health Substance Use Disorder Criteria for Utilization Management

Effective Jan. 1, we’ll begin using ASAM’s new Criteria 4.0 for our behavioral health medical necessity reviews for substance use disorders for adults.

Read More
spacer

CLAIMS & ELIGIBILITY

Important Benefit Changes for Fully Insured Texas Group Plans

Review important benefit changes for Fully Insured group plans, effective Jan. 1, 2025, including:

  • Outpatient lab claims
  • Claims for services performed in an outpatient setting
  • Any claims that meet criteria relevant to one or more of the applicable lab services included in this article
Read MoreAdobe Acrobat

Calendar

Reminders


Clinical Payment and Coding Policy Updates

Our website’s Clinical Payment and Coding Policies describe payment rules and methodologies for CPT®, HCPCS and ICD-10 coding for claims submitted as covered services. This information is a resource for our payment policies and does not address all reimbursement-related issues. We may add and modify clinical payment and coding policies. The following policies were added or updated:

spacer

EDUCATION & REFERENCE

Check ID Cards for New Coupe Health Plan Members

As a reminder, providers in our commercial PPO network and Blue High Performance Network® can treat members with our new Coupe Health benefit plan. This plan streamlines the payment process for your office and our members.

Read MoreAdobe Acrobat
spacer

HEALTH & WELLNESS

Risk Identification and Outreach Program Supports Member Safety

Our Risk Identification and Outreach Program focuses on medical and behavioral safety, opioid education, and follow-up care after treatments and emergency room visits.

Read More

Encourage Annual Eye Exams for Members with Diabetes

Early detection and treatment can greatly lower the chance of vision loss for our members living with diabetes. Learn about the important role annual eye exams play and tips for closing gaps in care.

Read MoreAdobe Acrobat
spacer

MEDICARE ADVANTAGE PLANS

Medicare Prescription Payment Plan Launching Jan. 1, 2025

Members will be offered a new payment plan for Medicare Advantage Part D to pay for prescriptions via monthly payments.

Read More
spacer

MEDICAID

Access all 2023 and 2024 news and updates for BCBSTX Medicaid (STAR), STAR Kids and CHIP providers.


Calendar

Reminders

spacer

NETWORK PARTICIPATION

MyBlue HealthSM Network Expansion

Effective Jan. 1, 2025, we’re expanding the MyBlue Health network to Jefferson and Nueces Counties.

Read More
spacer

PHARMACY

Pharmacy Program Quarterly Update Changes Effective Oct. 1, 2024 – Part 2

Review important pharmacy benefit reminders, drug list and dispensing limit changes, and Utilization Management program changes.

Read MoreAdobe Acrobat

30-Day Supply Limit: Select Commercial Members Have New Pharmacy Benefit for GLP-1 and/or Anti-Obesity Drug Therapy

Effective Sept. 1, a 30-day supply limit went into effect for certain members who are prescribed GLP-1 and/or anti-obesity drug therapy medications.

Read More
spacer

UTILIZATION MANAGEMENT

Medical Transportation Utilization Management for Some Members Updated

Effective Jan. 1, 2025, Alacura Medical Transportation Management will manage air and ground medical transportation, prior authorization, recommended clinical review and retrospective claim reviews for our Fully Insured members and certain ASO groups.

Read More

Prior Authorization Code Changes for Commercial Members Effective Jan. 1, 2025

We’re updating our lists of codes requiring prior authorization for some commercial members on Jan. 1, 2025. A summary of changes is included.

Read More

Calendar

Reminder

spacer
gears

Regulatory & Requirements

This section includes additional items related to regulatory requirements and operational processes to assist provider offices with servicing our members. Access this month’s articlesAdobe Acrobat.

We are required to provide certain notices in all published correspondence with health care providers. For the latest updates, visit the News and Updates section on the BCBSTX provider website.

spacer
Computer Monitor

Printable PDF

View a printable PDFAdobe Acrobat of the non‑Medicaid information in this newsletter.

spacer
phone

Contact Us

View our quick directory of contacts for BCBSTX.

spacer
checkbox

Verify and Update Your Information

Verify your directory information every 90 days. Use the Provider Data Management feature on Availity® or our Demographic Change Form. You can also use this form to submit email addresses for you and your staff to receive the Blue Review each month.

spacer
bcbstx.com/provider
spacer