Blue Review

Blue Cross Blue Shield of Texas
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Blue Review

For Providers

December 2025

 

BEHAVIORAL HEALTH

Review Updates to Behavioral Health Clinical Practice Guidelines

The guidelines are based on established evidence‑based standards and support decision‑making processes in member care.

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CLAIMS AND ELIGIBILITY

Review Prior Authorization Changes for Commercial Plans

Effective Jan. 1, 2026, prior authorization requirements for certain commercial plans are changing to reflect new, replaced or removed codes.

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EDUCATION

Explore Learning Opportunities

We offer free training for providers who participate in our networks. Review and sign up for sessions.

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MEDICAID

Stay Updated on Medicaid News

You can find information for STAR, STAR Kids and CHIP in Medicaid News and Updates.

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MEDICARE

See Program Results for Blue Cross Medicare Advantage Dual CareSM

Every year, we measure how we’re meeting the goals for Blue Cross Medicare Advantage Dual Care Plus (HMO SNP)SM, which serves older adults and people with disabilities. See the 2024 results.

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NETWORK PARTICIPATION

Keep Your Record ID Active To Prevent Network Termination

If you haven’t filed a claim with your billing or rendering National Provider Identifier and Tax Identification Number with a date of service within 24 months, we may cancel your corresponding record ID, and you may be terminated from our networks. Learn how to keep your record ID active with us.

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Survey Reminder: Marketplace and Commercial Members Rate Satisfaction with Providers

Results from the 2024 Qualified Health Plan Enrollee Experience Survey and the Consumer Assessment of Healthcare Provider and Systems survey point to areas where you and your practice may have the most impact. See the results.

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PHARMACY

See Pharmacy Program Quarterly Update – Part 1

Changes were made to our drug lists and utilization management program. Learn about these and other pharmacy program updates.

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STANDARDS AND REQUIREMENTS

We’re Renaming Clinical Payment and Coding Policies to Reimbursement Policies

Starting Jan. 1, 2026, the policies will have a new name. They’ll continue to be a resource for general information on billing and coding.

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Learn About Updates to Clinical Payment and Coding Policies

We regularly add and modify CPCPs as part of our ongoing policy review. See which policies were updated and when.

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Review Active and Pending Medical Policies

Approved new or revised medical policies and their effective dates are usually posted on our website the first and 15th of each month. You can view all active and pending policies, as well as draft medical policies, and provide comments on draft policies. These policies may impact your reimbursement and your patients’ benefits.

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Stay Informed

Watch News and Updates and this newsletter for the latest information. If someone in your practice would like to receive Blue Review, share this link to subscribe.

Refer to our provider website for more information, including about training and online tools.

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Verify Your Directory Details Every 90 Days

Your directory information must be verified every 90 days. It’s easy and quick to get it done for all health plans in Availity® Essentials leaving site icon, or you can use our Demographic Change Form. Learn more.

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Contact Us

Refer to our directory of contacts for Network Representatives and other resources.

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