March 31, 2021

Blue Directions^SM Will Be Unavailable Between April 12 – 18

Between April 12 and 18, Blue Directions will transition to new and updated servers. During that time, neither you nor your clients will be able to access the site. This update will allow Blue Directions to continue providing streamlined enrollment and benefits administration.

Reminder: Blue Directions offers digital enrollment and benefits administration for clients with 51+ employees.

A few important items to note:

• Your clients should plan to make any benefit updates prior to April 12 or after April 18.
• If they need to make urgent benefit updates between April 12 and April 18, please contact Asia Suggs (asia_suggs@bcbsil.com).
• The update will not impact employer or employee usernames and passwords.

An email notice was sent to Blue Directions clients on March 10 and 17 to inform them about the server transition.

If you have any questions or concerns, please reach out to sean_mcbride@bcbsil.com.

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