Page 6 - 2021 Summer Enrollment
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  Preventive Care
Preventive check-ups and screenings can help find illnesses and medical problems early and improve the health of you and everyone in your family. Your health plan covers screenings and services with no out-of- pocket costs, like copays or coinsurance, as long as your provider is in the HealthSelect network. This is true even if you are enrolled in Consumer Directed HealthSelect. Your preventive care will be covered at 100%, as long as you see an in-network provider.
For more details on what preventive services are covered at no cost to you, call a BCBSTX Personal Health Assistant or see “Covered Preventive Services” in the Master Benefit Plan Document at on the “Publications and Forms” page.
Learn more about immunization recommendations and schedules by visiting the Centers for Disease Control and Prevention website at
Care Management
BCBSTX care management clinicians can review your treatment plan, provide educational content and help coordinate care among your providers. If you have questions about asthma, cancer, COPD, diabetes, cardiac conditions or any other health issue that you or your covered family members are dealing with, call BCBSTX toll-free at (800) 252-8039 (TTY:711), Monday-Friday, 8 a.m. - 6:30 p.m. CT and ask to speak with a clinician.
Mental Health
HealthSelect mental health benefits include coverage for inpatient treatment, outpatient treatment and office visits and Virtual Visits.
Your coverage includes care for many mental health concerns, including:
∙ alcohol and drug use issues, ∙ anxiety,
∙ depression,
∙ domestic violence,
∙ grief,
∙ suicidal thinking and ∙ stress.
You do not need a referral for mental health services. But some services, such as inpatient treatment or intensive outpatient hospital treatment, need a prior authorization before the plan will cover them.
You will pay less if you see mental health providers who are in the HealthSelect network. If you have questions about mental health benefits or claims, or need help finding an in-network provider, call a BCBSTX Personal Health Assistant toll-free at (800) 252-8039 (TTY:711), Monday - Friday, 7 a.m. - 7 p.m. and Saturday, 7 a.m. - 3 p.m. CT. You can also call a counselor 24/7 toll-free at (800) 442-4093.
 Take Charge Of Your Health 6

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