Notice of Replacement Forms: Applicant Authorization and Submission Rules

When your client wants to terminate their Medicare Advantage or Medicare Supplement policy and replace it with a policy issued by us, we require the applicant to sign a Notice of Replacement form. The current state of emergency has restricted the ability to obtain a face-to-face or in-person handwritten signature. Read more  for new signature requirements and submission rules for Notice of Replacement forms.

MAPD/PDP New Verbal Scope of Appointment Authorizations

You can now get Scope of Appointment authorizations over the phone. Here’s how .

We’re Working to Keep our Members Informed

We recently sent another round of emails and letters to members about our new COVID-19 site, details on early refills, common COVID-19 questions and answers, and more. Here’s the latest for our MAPD/PDP members and Medicare Supplement members.

Special Enrollment Training Required to Sell Individual ACA Policies

Expected SEP sales growth: You can help those who’ve lost their group coverage apply for individual qualified health plans. Losing minimum essential coverage is a qualifying event that allows consumers to apply for ACA policies via special enrollment.

Training required for comp: Due to the complexities around special enrollment, we require writing producers to complete our annual special enrollment period (SEP) training and affirm completion to be eligible for compensation of off-exchange SEP sales.

It’s not too late: If you haven’t taken the training, download and review it today . Follow the steps on pages 50-51 to submit your training affirmation. If your affirmation date predates an SEP application submission date, you or your agency will be compensated.

Contact us: If you have any questions or concerns, contact the Producer Service Center by emailing Producer_Service_Center@bcbstx.com.

Group Producers: Here’s What You Need to Sell Retail ACA Policies

If you’d like to help consumers who’ve lost their group coverage apply for individual policies, here are the steps you need to take and the resources available .