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Virtual and telephonic visits are powered by exclusive software owned and operated by RediMD. It is important to verify and understand the terms and conditions of your benefit plan. Terms and conditions may apply based on plan design with limitations and exclusions. Virtual and telephonic services provided are not to be accepted as a health plan or act as a pharmacy distributor or prescription manager. RediMD reserves the sole right to deny care when it believes the risk of possible abuse is present.A virtual visit with RediMD does not provide assurances prescription orders will be issued and RediMD does not prescribe DEA-controlled substances, non-therapeutic drugs or drugs which may be harmful or lead to abuse. RediMD operates in many different states and is subject to regulatory rules and jurisdictional limitations. Oversight and program management, including contracted providers, of the virtual medicine services provided are solely controlled by RediMD. RediMD and the RediMD logo are registered trademarks of RediMD LLC and may not be used without written permission.Teladoc and RediMD are independent companies that has contracted with your employer to provide virtual doctor visits. Both Teladoc and RediMD do not offer Blue Products or Services.Express Scripts, Inc., including its affiliates, is an independent company that contracts directly with the Teacher Retirement System of Texas to provide pharmacy benefit management and programs. Express Scripts, Inc. does not provide Blue Cross and Blue Shield of Texas products or services and is solely responsible for the products and services it provides.Learn to Live provides educational behavioral health programs. Members considering further medical treatment should consult with a physician. Learn to Live, Inc. is an independent company that provides online behavioral health programs and tools for members with coverage through Blue Cross and Blue Shield of Texas.Ovia Health is an independent company that has contracted with Blue Cross and Blue Shield of Texas to provide maternity and family benefits solutions for members with coverage through BCBSTX.Headway is a separate company that has contracted with Blue Cross and Blue Shield of Texas to provide behavioral health management for members with coverage through BCBSTX.Accredo is a specialty pharmacy that is contracted to provide services to members of Blue Cross and Blue Shield of Texas. The relationship between Accredo and Blue Cross and Blue Shield of Texas is that of independent contractors. Accredo is a trademark of Express Scripts Development Inc.Blue365 is a discount program only for BCBSTX members. This is NOT insurance. Some of the services offered through this program may be covered under your health plan. Employees should check their benefit booklet or call the Customer Service number on the back of their ID card for specific benefit facts. Use of Blue365 does not change monthly payments, nor do costs of the services or products count toward any maximums and/or plan deductibles. Discounts are only given through vendors that take part in this program. BCBSTX does not guarantee or make any claims or recommendations about the program%u2019s services or products. Members should consult their doctor before using these services and products. BCBSTX reserves the right to stop or change this program at any time without notice.Hearing services are provided by Start Hearing, Beltone%u2122, HearUSA and TruHearing%u00ae. Vision services are provided by ContactsDirect%u00ae, Croakies, Davis VisionSM, EyeMed Vision Care, Glasses.com, Jonathan Paul Fitovers, and LasikPlus%u00ae. The relationship between these vendors and Blue Cross and Blue Shield of Texas is that of independent contractors.BCBSTX makes no endorsement, representations or warranties regarding third-party vendors and the products and services offered by them.www.bcbstx.com/trsactivecare 39