Page 41 - Demo

Complaints filed directly with the Secretary must: (1) be in writing; (2) contain the name of the entity against which the complaint is lodged; (3) describe the relevant problems; and (4) be filed within 180 days of the time you became or should have become aware of the problem. Finally, you may send a written complaint to: Texas Office of the Attorney General PO Box 12548 Austin, Texas, 78711-2548 1-800-806-2092TRS will not penalize or in any other way retaliate against you if you file a complaint. More information Please contact in writing the Privacy Officer, at the following address, if you have any questions about the privacy practices described in this notice or how to file a complaint. Privacy Officer Teacher Retirement System of Texas 1000 Red River Street Austin, TX 78701 If you want more information about this notice or how to exercise your rights, please contact the TRS Telephone Counseling Center at 1-800-223-8778 (TTY: 711).Notice About the Women%u2019s Health and Cancer Rights Act of 1998 If you have had or are going to have a mastectomy, you may be entitled to certain benefits under the Women%u2019s Health and Cancer Rights Act of 1998 (WHCRA). For individuals receiving mastectomy related benefits, coverage will be provided in a manner determined in consultation with the attending physician and the patient, for: %u2022 all stages of reconstruction of the breast on which the mastectomy was performed %u2022 surgery and reconstruction of the other breast to produce a symmetrical appearance %u2022 prostheses %u2022 treatment of physical complications of the mastectomy, including lymphedema These benefits will be provided subject to the same deductibles and coinsurance applicable to other medical and surgical benefits provided under this plan. Please refer to your SCHEDULE OF COVERAGE. If you would like more information on WHCRA benefits, call your Personal Health Guide at 1-866-355-5999.www.bcbstx.com/trsactivecare 41