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Express ScriptsTRS Pharmacy District AmbassadorsExpress Scripts District Ambassadors are experts on your pharmacy coverage. DAs are here to help district leaders, Benefits Administrators and employees with any questions or needs they have. They provide one-on-one pharmacy support to:%u2022 meet with you to discuss pharmacy costs%u2022 present to your employees%u2022 provide prescription drug plan materials%u2022 escalate critical, widespread issues to TRS leadership%u2022 proactively monitor and identify trends in pharmacy use Client Support TeamExpress Scripts has a Client Support Team to assist BAs with questions and issues about prescription drug benefits for the TRS-ActiveCare plans, such as:%u2022 price/compare medication costs (this will notify members of generic and preferred brand medications) %u2022 medication coverage check%u2022 home delivery %u2022 home delivery order status%u2022 order refills at HD%u2022 request renewal at HD%u2022 mail order forms%u2022 pay balance%u2022 locate network pharmacy%u2022 link to driving directions to nearby pharmacies based on mobile device GPS%u2022 view claims history%u2022 print ID cards%u2022 update communication preferencesBAs may contact the CST by phone at 1-844-238-8084, Monday through Friday, from 7 a.m. to 7 p.m. CT or via e-mail at TRSTXCSC@express-scripts.com.Participants are eligible for an HMO if they live or work in an HMO service area. Blue Essentials - West Texas HMO and Blue Essentials - South Texas HMO offer health plans to eligible TRS-ActiveCare participants.BLUE ESSENTIALS - WEST TEXAS HMO AND BLUE ESSENTIALS - SOUTH TEXAS HMOAccount RepresentativesLaura Wolf, Account Manager1-903-934-7013Laura_Wolf@bcbstx.comBusiness ConsultantsTRS_Inquiry_Support@bcbstx.comSouth Texas: Cameron, Hidalgo, Starr, WillacyWest Texas: Andrews, Armstrong, Bailey, Borden, Brewster, Briscoe, Callahan, Carson, Castro, Childress, Cochran, Coke, Coleman, Collingsworth, Comanche, Concho, Cottle, Crane, Crockett, Crosby, Dallam, Dawson, Deaf Smith, Dickens, Donley, Eastland, Ector, Fisher, Floyd, Gaines, Garza, Glasscock, Gray, Hale, Hall, Hansford, Hartley, Haskell, Hemphill, Hockley, Howard, Hutchinson, Irion, Jones, Kent, Kimble, King, Knox, Lamb, Lipscomb, Llano, Loving, Lubbock, Lynn, Martin, Mason, McCulloch, Menard, Midland, Mitchell, Moore, Motley, Nolan, Ochiltree, Oldham, Parmer, Pecos, Potter, Randall, Reagan, Reeves, Roberts, Runnels, San Saba, Schleicher, Scurry, Shackelford, Sherman, Stephens, Sterling, Stonewall, Sutton, Swisher, Taylor, Terry, Throckmorton, Tom Green, Upton, Ward, Wheeler, Winkler, Yoakumwww.bcbstx.com/trsactivecareba 11