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*Depending on whether a consultation is with a psychiatrist, psychologist, or social worker, other costs may be incurred.Why it matters?Telemedicine promotes good health and cuts down on sick days by making doctor appointments and behavioral health visits less expensive and more convenient. Participants have access to TRS Virtual Health choices powered by TeladocTM and RediMDTM. They can get convenient, quality health care from home or on the go, without going to a doctor%u2019s office.Teladoc provides medical care for a variety of acute, non-urgent conditions. Confidential mental health services for participants age 13 and older from a licensed therapist, psychologist, psychiatrist or certified drug and alcohol abuse counselor are available. Your provider can even send prescriptions to their pharmacy.Teladoc is available 24/7 for medical treatment and 7 a.m. to 9 p.m. daily for mental health treatment. Conditions treated include:%u2022 cold and flu symptoms%u2022 allergies%u2022 depression and anxiety%u2022 and moreParticipants with TRS-ActiveCare Primary, TRS-ActiveCare Primary+ and TRS-ActiveCare 2 have a $12 copay per medical consultation and $0 copay per mental health visit. Participants with TRS-ActiveCare HD have a $42 fee per medical consultation and 30% coinsurance* after deductible per mental health consultation.RediMD provides quality primary care medical service with live diagnoses and treatments, online or by phone. Providers can even send prescriptions to a pharmacy. Medical services are available 24/7. Conditions treated include:%u2022 asthma %u2022 back and shoulder strains%u2022 contusions/bruises %u2022 infections%u2022 skin issues%u2022 stomach problemsOVERVIEW FEATURES HOW IT WORKSTRS Virtual HealthFOR MORE INFORMATIONwww.bcbstx.com/trsactivecare/doctors-and-hospitalsCall a PHG at 1-866-355-5999,24 hours a day, seven days a week.Participants with TRS-ActiveCare Primary, TRS-ActiveCare Primary+ and TRS-ActiveCare 2 have a $0 copay per medical consultation. Participants with TRS-ActiveCare HD have a $30 fee per medical consult.Participants can register for Teladoc by: %u2022 visiting www.teladoc.com/trsactivecare%u2022 downloading the mobile app from the Apple App Store or Google Play Store %u2022 calling 1-855-Teladoc (1-855-835-2362)Participants can register for RediMD by:%u2022 visiting www.redimd.com/trsactivecareand entering the code trsactivecare toregister.%u2022 calling RediMD at 1-855-942-4900.%u2022 downloading the mobile app from the Apple App Store or Google Play Store.